Five principles for fostering a feeling of inclusion

Time to read: 6 minutes A few weeks ago I ran a small ideation & affinity mapping workshop with some colleagues on the theme of Inclusion. And I want to tell you what we discovered. What’s a DE&I activity? The premise of the workshop was simple. I needed to put together a proposed budget for DE&I activities in the coming […] continue reading »

A forgotten UX need: Selection by exclusion

Time to read: 3 minutes Today I was advertised a lovely-looking wine subscription box. Seems genuinely smart, as it asks you flsvour preference questions, like “the evening is winding down, are you most likely to reach for a platter of cheese, a sponge cake, or macarons?”. But. Like many other services like it, it does not account for managing selections […] continue reading »

5 tips for a better UX portfolio

Time to read: 8 minutes Have you ever had to put a UX portfolio together? I have. And I’ve had to go through bunches of them when interviewing people, trying to decide who might be a good future colleague. It’s very difficult. I recently participated in a portfolio feedback session with MA students in User eXperience (UX) in which another […] continue reading »

How to prepare for and run a Design Thinking / Gamestorming / Creative workshop. And what to do with the outputs, too.

Time to read: 9 minutes In June 2017, I was hired for a few days by a consultancy to help with a design thinking workshop they were running for a client. They needed to run it with 80 participants, and to make it work they’d split them up into cabaret tables of 8, each with a facilitator… who needed to […] continue reading »

Google Home or Amazon Echo?

Time to read: 4 minutes In our house, we have six little conversational interface audio boxes.  What do we use them for, and which one is better? Here’s what I’ve discovered about Google’s Google home mini, and Amazon’s Echo (standard and dot, we have both kinds). Jokes I think that nine out of ten requests we make of all the […] continue reading »

Reduce the cognitive load of Movie Night

Title with image of pop-corn

Time to read: 5 minutes All modern internet-enabled things have been busting my imaginary balls since they entered my life. But none has caused so many headaches as NETFLIX. And Netflix is kind of awesome, because it’s given us shows like House of Cards and Grace & Frankie.  But Netflix has no clue whatsoever how to deal with Movie Night.  […] continue reading »

Don’t panic, this is an agile experiment!

Diagram of the process

Time to read: < 1 minute After many months of requests from multiple product owners who never talk to each other (and I am including marketing in that group), we (the design team with me as Head of UX / sole UX person) are finally beginning an experiment with the blessing of our Head of Product! As of this Friday, all […] continue reading »

Iterations of icon classification

Time to read: < 1 minute Iterations of the classification and combination of icons on our news items. #iterativeDesign #designProcess #informationArchitecture #devilsInTheDetails #UXlife #UX #e13 made with @balsamiqmockups of course! via Instagram http://ift.tt/2ul1qxb […] continue reading »