Time to read: 2 minutes Last night, I went to a lecture by Dinah Casson, of Casson-Mann, given at the RCA in Kensington. The gist of it was “think about the users”, and “they come to relax, learn, be surprised, laugh, cry, and leave as changed people”. Casson Mann design museums and exhibitions. If you made it to the AMAZING […] continue reading »
Time to read: 3 minutes What makes someone an expert? A wise woman once told me that you are an expert “when others come to you for answers”. Well. It does take a little bit more: such as the ability to answer questions, repeatedly, correctly, memorably. There is a requirement to educate, surprise and spread knowledge and skills. Do that […] continue reading »
Time to read: 4 minutes What if you owned a big mall, say out in Kent, and you had a website that existed, but that you weren’t sure was very helpful? Maybe your stores listing was confusing. I’d love to poke around a mall’s google analytics data! Look at failed searches, where users quit, what they type in… Treasure trove […] continue reading »
Time to read: < 1 minute I’m cheating a little. Someone asked me to sketch out some ideas for a mall application. And these are some of the sketches i’ve been working on. […] continue reading »